Support

Dinner Decoder · last updated 17 August 2026

We can help with sign-in, scans, recipe results, subscriptions, and account requests. Include the phone model, app version, and what happened if you are reporting a bug. Please do not email kitchen photos or passwords unless we specifically ask for a safe diagnostic detail.

Delete your account

To request deletion, email us from the address on your Dinner Decoder account with the subject Delete my Dinner Decoder account. We will verify the request and normally delete the account and associated kitchen, scan, and inventory data within 30 days, subject to records we must retain by law or for legitimate security and payment obligations.

Deleting the app does not by itself delete your account. If you have a paid subscription, cancel it through the Apple App Store or Google Play before deleting the account so future store billing is stopped.

Purchases

Purchases are tied to the store account used to buy them. Use Restore purchases in the app first. If that does not resolve the issue, include the store (Apple or Google), purchase date, and the email on your Dinner Decoder account. Never send a payment card number.

Privacy and terms

Read the Privacy Policy and Terms of Use for more detail about data, third-party services, and using the app.